FAQ's

Yes, we do. We’ve partnered with a trusted insurance agency to provide coverage for your valuable items whenever needed.

Jai maruti Logistics partners with trusted networks and reputed courier agents at both origin and destination points. We also serve as an authorized agent for major shipping liners.

We offer flexible transit time options through our Economy and Express services. For international shipping, Economy delivers within 8–12 business days, while Express delivers within 3–6 business days. Transit times may vary by country, so please contact our customer service team for confirmation.

Yes, Jai maruti Logistics offers packing services at select locations. Please contact our customer support team to check availability in your area.

Yes, we pick up packages from almost all parts of Mumbai. Pickup charges may apply depending on your location—please contact our customer support team for details. Once you schedule your shipment on our website, we’ll notify you if your area is outside our coverage and cannot be serviced.

Customs duty charges are separate from shipping costs and are not included in your quote. These charges are set by customs in the destination country and vary based on shipment type, value, and contents. For more details, please contact our customer support team.

All shipments are billed based on chargeable weight, which is the higher of actual weight or volumetric weight (calculated as L × B × H ÷ 5000). For example, if a package weighs 5 kg but has a volumetric weight of 10 kg, the chargeable weight will be 10 kg.